Scam Awarenessសុវត្ថិភាពឌីជីថល

Learn the Signs

Never share your OTP

A one-time code proves it is you. Anyone who asks for it is trying to be you.

  • Banks and apps never ask for your OTP by phone, chat or SMS reply.
  • If someone pressures you to read a code out, end the contact.
  • Call the bank using the number printed on your card or official app, not a number the caller gives you.
  • If you already shared a code, contact your bank immediately and change your passwords.
Spotting a fake job offer

Real employers do not charge you to start work.

  • Be suspicious of high pay for easy work, or jobs that appear from a stranger's chat message.
  • Never pay fees for training, visas, uniforms or 'deposits'.
  • Search the company name and contact it through its official website.
  • Do not travel abroad for a job you could not verify with the official employer.
Dangerous files on Telegram

Know which file types can run code on your computer.

  • Programs: .exe, .scr, .bat, .cmd, .msi, .lnk, .js, .vbs, .jar, and .apk on Android. Never open these from a chat.
  • Archives: .zip, .rar, .7z. Scammers hide programs inside them, sometimes with a password so antivirus can’t look inside.
  • Watch for double names like invoice.pdf.exe. In Windows, turn on “File name extensions” in File Explorer so you can see the real ending.
  • If you must receive a document, ask for a normal PDF or photo, and confirm with the sender by phone first.
Download apps only from official sources

Fake installers copy the real logo and look identical.

  • Use your phone’s official app store, or type the official address yourself (for Telegram: telegram.org).
  • Do not click ads at the top of search results for software downloads.
  • Never install “premium”, “cracked” or “modded” versions of apps.
  • Keep Windows Security or another antivirus turned on and updated.
When a contact’s message feels wrong

A familiar name can be a stolen account.

  • Be careful with unexpected files, links or requests for money, even from people you trust.
  • Check by phone call or in person, not by replying in the same chat.
  • Don’t forward the file to others “to check”.
  • Tell your contact so they can secure their account.
Lock down your Telegram account

Four settings make takeover much harder.

  • Turn on Two-Step Verification: Settings → Privacy and Security → Two-Step Verification. Use a password you don’t use elsewhere.
  • Check Settings → Devices and end any session you don’t recognise.
  • Never give your login code to anyone, even someone claiming to be Telegram.
  • In Privacy and Security, limit who can add you to groups and who can see your phone number.
Opened a bad file: first steps

Speed matters. Work from a clean device.

  • Disconnect the device from the internet.
  • From another device, change passwords: email first, then banking, social media, Telegram.
  • End all other Telegram sessions and turn on Two-Step Verification.
  • Scan with antivirus or reinstall the system, and call your bank if you use banking apps.
Spotting investment fraud

Guaranteed profit is the biggest warning sign.

  • No real investment guarantees high returns with no risk.
  • Be wary of chat groups showing screenshots of big profits, and of people pushing you to decide fast.
  • Never pay “tax”, “unlock” or “withdrawal” fees to get your own money out.
  • Check that the company is licensed with the national financial regulator before sending any money.
Romance and friendship scams

Trust is built slowly, then used to ask for money.

  • Never send money to someone you have not met in person.
  • Be careful if they refuse video calls, or quickly move you to a private app.
  • Run a reverse image search on their photos.
  • Stop and talk to a trusted person if they ask for money, gift cards or crypto.
Fake officials, banks and delivery calls

Real organisations don’t demand money or codes by chat.

  • If someone claims to be police, a bank or a courier and threatens you, hang up.
  • Call back using the official number from the website, your card or the app, not the number they gave.
  • Never transfer money to a “safe account”.
  • Tell family members, especially older relatives, about this trick.
Fake online shops

Too-low prices and personal bank accounts are red flags.

  • Compare the price with other shops. A huge discount is a warning.
  • Prefer cash on delivery or a trusted payment method with buyer protection.
  • Be careful if the only payment option is a transfer to a personal account.
  • Search the shop name plus the word “scam”, and check how old the page is.